Noticeboard

Medical Students

Please note from the 10th January 2018 Medical Students maybe with the doctor you have an appointment with.

Taking ANTIBIOTICS when you don't need them puts you and your family at risk

Taking antibiotics encourages harmful bacteria that live inside you to become resistant.  That means that antibiotics may not work when you really need them.  This puts you and your family at risk of a more severe or longer illness.

Take your doctor or nurse's advice when it comes to antibiotics.

Greencroft Annexe Public Notice

The Old School Surgery are planning to CLOSE Greencroft Annexe from 1st February 2018.  Until the New Year we are open for business as usual.

Practice Newsletter

Please see Practice Newsletter link on the right hand side of the home page for the latest edition of the practice newsletter.

Your NHS needs you! Reduce Prescribing Waste - please see latest news for more information

Your feedback counts

Many people don't quite know how to provide feedback on the care they have received from the NHS, but it's incredibly important to have your say so you can help shape and improve your local services.

The NHS Friends and Family Test gives you the chance to provide quick, anonymous feedback on your care and treatment experience.  All you have to do is ask to complete the Friends and Family Test in the surgery or complete online by clicking on "take the patient survey" on the home page, and you can say what went well and what you think can be improved.

Your feedback really can help to make a difference to patients' lives.  To find out more about the NHS Friends and Family Test please visit:-  www.nhs.uk/friendsandfamily 

NHS 111

You should dial 111 if you need urgent medical care when the surgery is closed.  Please refer to the opening times when we are closed section.

Zero Tolerance

We aim to treat our patients courteously at all times and expect our patients to treat our staff with due respect. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients.

If a patient is violent or abusive they will be warned to stop such behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.

Patient Online Services

Patient Online Services

You can book appointments with a GP, request repeat prescriptions for currently prescribed medication (except when a medical review is required) and look at your record online.

Should you wish to have access to online services, you will need to contact the surgery providing two forms of ID (photo ID and proof of address), you will then be given login details to access online services.

You will need to go onto the practice website, www.theoldschoolsurgery.com, click on the patient services tab & login into patient online services and you will be requested to change your password.  It is your responsibility to keep your login and password details secure.  If you know or suspect that someone has gained access to these details you must change your password immediately.  If you are unable to do this please contact the surgery and request that your online access is removed with immediate effect.  It is not recommended that any part of your record is printed off for this reason.

The Practice reserves the right to remove online access to anyone who does not use their access rights appropriately.

Things to consider before applying for online access to your record:-

Forgotten History – there may be something you have forgotten in your record that you may find upsetting.

  • Choosing to share your information with someone – this is your decision and your responsibility to keep the information safe and secure.
  • Coercion – if you think you may be pressured into revealing details from your record to someone else it may be preferable that you do not have access at this time.
  • Misunderstood information – some of the information in your record may be highly technical and written by Specialists and not easily understood. Please contact the surgery if you require clarification.
  • Abnormal results and bad news – there is a risk that you may read something you may find upsetting.

 https://www.england.nhs.uk/wp-content/uploads/2015/11/po-patient-leaflet.pdf

Your GP Record         Guide to Accessing Online Services    Easy Read - Accessing Online Services

Giving Another Person Access to your Online Services      Easy Read Allowing Another Person Access to your Online Account



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