The Old School Surgery - How to make an appointment to see your doctor or nurse at the surgery

The Old School Surgery
Hinckley Road
Stoney Stanton
Leicester, LE9 4LJ
Tel: 01455 271442

Appointments
Due to the rise in our practice population, we realise that the demand for appointments is high, and that patients are having difficulty in making appointments.
We are currently looking at ways to help this. We will advise you by means of posters in the practice, on the website and leaflets to let you all know how this will work.
Zero Tolerance
We aim to treat our patients courteously at all times and expect our patients to treat our staff with due respect. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients.

If a patient is violent or abusive they will be warned to stop such behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients

Welcome

The Old School Surgery would like to wish a very warm welcome to Dr Ruchira Bhalla who joined us in October. Dr Bhalla will be working with us on Mondays, Wednesdays (AM) and Thursdays.

Changes to The Old School Surgery

Dr Benton has reduced his number of days with us and now works Tuesdays and Fridays.

Dr Rothwell is now working Thursdays instead of Fridays.

Patient Reference Group

If you are interested in getting involved in our Patient Reference Group please click on the Patient Reference Gorup section of the webite for more details.

Practice Newsletter

Practice Newsletter, we have now developed a practice newsletter please go to the practice newsletter section of the website to access the latest newsletter.

Health Charities

01 Dec - 28 Feb
Marie Curie

Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal cancer and other illnesses. Over the financial year 2010/11, we reached a total of 31,799 patients

01 Dec - 28 Feb
YouthHealthTalk

Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

03 Sep - 28 Feb
Macmillan Cancer Support

One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

BBC Health

Diabetes patients miss key tests

More than 1.3 million diabetes patients could be missing out on vital and potentially life-saving health checks, the BBC learns.

US record kidney donor chain ends

The world's largest chain of organ transplants ends in the US after 30 patients received kidneys from living donors.

Government 'not trusted on NHS'

Over two-thirds of people do not trust the government's handling of the NHS, a poll commissioned for BBC Radio 5 live suggests.

Brain damaged girl awarded £7.3m

A girl left severely brain damaged by complications after her premature birth is awarded £7.3m.

'Promising' pancreas cancer drug

Scientists report promising results for an experimental pancreatic cancer drug treatment.

Manager resigns amid staff strike

A manager at Swindon's Great Western Hospital resigns prior to a 24-hour strike by support workers.

PIP implant women meet minister

Women with breast implants which have been linked to a health scare are to meet Scotland's Health Secretary Nicola Sturgeon.

Lansley heckled by NHS protesters

David Cameron says there are "myths we need to bust" after Health Secretary Andrew Lansley is heckled by protesters before a meeting on NHS changes.

Doctors warn over alcohol deaths

Failure to reform alcohol laws could lead to 210,000 preventable deaths in England and Wales in the next 20 years, doctors warn.

Mother's tears at death inquiry

The mother of one of five children whose deaths are being investigated by a public inquiry broke down as details of her son's final hours were discussed.

Health Protection Agency

Level 2 cold weather alert 17 February 2012

The Met Office has forecast that in at least the next two to three days there is a 60% chance of temperatures in the North East and North West regions.

Measles outbreak declared on Merseyside

A measles outbreak has been declared on Merseyside. There are 13 confirmed and 16 suspected cases ranging in age from nine months to adults aged in their 20s. Six people, four children and two adults, required treatment in hospital. This compares to just one confirmed case on Merseyside in the first six weeks of 2011 and one in the corresponding period of 2010.

Update on Legionnaires’ Cluster Associated with a Hotel in Spain

10 February 2012, 1400hrs. The Health Protection Agency (HPA) has this week been alerted by the Spanish public health authorities about a further case of Legionnaires’ Disease in a UK resident who stayed at the Diamante Beach Hotel in Calpe, Costa Blanca, as well as two French cases. This brings the total number of UK residents associated with this cluster to 12, with three deaths.

Development made in breakdown of a Meningitis B vaccine component

Scientists from the Health Protection Agency (HPA) are a step closer to ensuring the stability of a component of a vaccine that may one day be used to protect against Meningitis B. The research is published today (Tuesday) in Vaccine.

Update on Legionnaires’ Cluster Associated with a Hotel in Spain

The Health Protection Agency (HPA) is aware of nine cases of Legionnaires’ disease in English holiday makers associated with the Diamante Beach Hotel in Calpe, Costa Blanca since January 2012, in addition to four Spanish cases so far reported. Subsequently two of the English patients are reported to have died from their illness.

Outbreak of Salmonella Newport

The Health Protection Agency (HPA) is investigating an outbreak of a strain of Salmonella Newport infection among 30 people in England, Wales and Northern Ireland since the beginning of December 2011. Cases of illness caused by the same strain have been confirmed in Scotland, Ireland and Germany.

Health Protection Agency confirms new incinerator study

A new study to further extend the evidence base as to whether emissions from modern well run Municipal Waste Incinerators affect human health has been approved by the Health Protection Agency.

HPA helps solve radon problems in West Oxfordshire homes

Hundreds of homes across West Oxfordshire have been found to have high levels of radioactive gas radon. Last summer, the Health Protection Agency invited about 9,000 householders across West Oxfordshire to apply for a free test for radon, a naturally occurring gas present in all homes.

HPA helps solve radon problems in Orkney homes

Hundreds of householders across Orkney are being advised to act to protect their health, after HPA tests detected high levels of radioactive gas radon.

Cornish radon hotspot targeted

Thousands of households in a part of Cornwall with historic radon problems are being offered a free test for levels of the radioactive gas radon.

Appointments

Home Visits

Telephone Advice

Access the online appointment system

Appointments

blue_calendar_2011 At the moment all appointments can be booked on the day, however we do reserve some pre-bookable slots that may be booked in advance. Please note that we are striving to improve access and the appointment system will be changing early on in 2011. A notice will be posted to the website to advise of the changes.

10 minutes are allocated for each routine appointment. Please be punctual and contact us if you cannot attend, to enable your appointment to be offered to someone else. Please remember "one appointment, one problem". You can ask for longer appointments if you have more than one complaint.

POLITE NOTICE

Due to the rise in our practice population we reallise that the demand for appointments is high, and that patients are having difficulty in making appointments.

We are currently looking at ways to help this. We will advise you by means of posters, website and leaflets to let you all know how this will work.

Minor Illness/Minor Injury Appointments

Lesley Thorne, practice nurse, will be available on a Wednesday, Thursday and Friday to see any of the following ailments:-

Earache, Sinusitis, Conjuctivitus or sore eyes, sore throat, urinary tract infection/cystisis, vaginal discharge, diarrhoea and vomiting, cough, colds & flu, back pain - non traumatic, emergency contraception, insect bites & stings, foreign bodies, lacerations, burns & scalds, sprains, epistaxis (nose bleeds), sunburn

Home Visits

home_visit Please telephone reception before 11am if you wish to request a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

Telephone Advice

If you have a query or wish to speak to the doctor or nurse, phone 01455 271445. If it is not convenient for you to be put through, the receptionist will take a message and pass this onto the doctor or nurse to return your call.

Alternatively, you can ring NHS Direct for medical advice - 0845 4647

Further Information

PATIENT REFERENCE GROUP

For quick medical advice online or on the telephone contact NHS Direct

NHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare services