Noticeboard

Medical Students

Please note from the 10th January 2018 Medical Students maybe with the doctor you have an appointment with.

Taking ANTIBIOTICS when you don't need them puts you and your family at risk

Taking antibiotics encourages harmful bacteria that live inside you to become resistant.  That means that antibiotics may not work when you really need them.  This puts you and your family at risk of a more severe or longer illness.

Take your doctor or nurse's advice when it comes to antibiotics.

Greencroft Annexe Public Notice

The Old School Surgery are planning to CLOSE Greencroft Annexe from 1st February 2018.  Until the New Year we are open for business as usual.

Practice Newsletter

Please see Practice Newsletter link on the right hand side of the home page for the latest edition of the practice newsletter.

Your NHS needs you! Reduce Prescribing Waste - please see latest news for more information

Your feedback counts

Many people don't quite know how to provide feedback on the care they have received from the NHS, but it's incredibly important to have your say so you can help shape and improve your local services.

The NHS Friends and Family Test gives you the chance to provide quick, anonymous feedback on your care and treatment experience.  All you have to do is ask to complete the Friends and Family Test in the surgery or complete online by clicking on "take the patient survey" on the home page, and you can say what went well and what you think can be improved.

Your feedback really can help to make a difference to patients' lives.  To find out more about the NHS Friends and Family Test please visit:-  www.nhs.uk/friendsandfamily 

NHS 111

You should dial 111 if you need urgent medical care when the surgery is closed.  Please refer to the opening times when we are closed section.

Zero Tolerance

We aim to treat our patients courteously at all times and expect our patients to treat our staff with due respect. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients.

If a patient is violent or abusive they will be warned to stop such behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.

Telephone Advice

If you have a query or wish to speak to the doctor or nurse, please telephone on 01455 271442telephone_brown.jpg, the telephone appointments work as follows:-

Telephone Appointment 

We currently run a telephone triage appointment system with our GPs. The appointment you are booked will firstly be a telephone appointment to discuss the history of your problem with the GP . The GP will then either ask you to come down to the surgery to see you face to face ,signpost you to the appropriate service, or use online consultations if available.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website